FREQUENTLY ASKED QUESTIONS
What is
PDR?
What are
the benefits of PDR?
What will it cost
me?
Will my paint be
damaged?
Will my dents be
completely gone?
Will my dents come
back?
Can ALL dents be
fixed?
What does "no drilling"
mean?
Do you do scratch repair or
paint work?
Can DENTcrafters help me
with my LEASE RETURN?
I've got a lot of dents
... do you offer a discount for more than one
dent?
Can PDR help me SELL my
car?
--------------------------------------------------------------------------------
What is
PDR?
PDR, or Paintless Dent
Repair, is a method of removing dents and dings without
affecting the paint. At DENTcrafters we very patiently
massage the dent from the backside of the panel ....
sometimes the dent can be repaired from the front side
using specialized tools.
What are the benefits
of PDR?
The most important benefit is
quality. When completed, this repair method is the closest one
can get to the dent never happening in the first
place. DENTcrafters does no grinding ... we use no
bondo or fillers and primers are never
needed because your factory paint is not disturbed.
Unlike conventional body work, there is no worry about paint
shrinkage or problems with filler months after the repair.
What will it
cost me?
A typical estimate for a
minor dent the size of a golfball at a body shop
usually ranges between $250 - $500 or higher. That same
dent ... repaired by DENTcrafters can usually be
repaired for $75 - $150 using PDR. (If you go to the "PHOTOS & Price" tab in
the upper left hand corner, you can see some example repairs
with pricing guidelines). Time savings is yet another advantage.
Most dents can be fixed in less than one hour whereas a body
shop will take 3 - 5 days or longer. REMEMBER ... WE COME
TO YOU to repair your dent/s at the location of your
choosing.
Will my paint
be damaged?
No. Today's factory
paints are very flexible and will not be damaged in any way by
this process. PDR is the only way to repair a dent while keeping
your factory paint.
Will my dents
be completely gone?
On minor dents
and in most cases ... yes. The deeper the dent is, the more
difficult it is to repair. On larger dents most people are
amazed at the results performed in front of their eyes and
in many cases ... with their supervision. Before we start any
repair, we will explain to you in detail what your car will look
like after the repair is completed.
Will my dents
come back?
Absolutely not. Once a
dent has been removed using PDR, it never comes back. Most dents
repaired conventionally develop a ring around the dent or sand
scratch marks 3 - 6 months after the repair. This is never the
case with a DENTcrafters repair.
Can ALL
dents be fixed?
No. The most
important factors in determining if a dent can be repaired by
PDR are depth and location. Dents the size of a dinner plate or
larger can be fixed successfully as long as they are not too
deep or twisted. On the other hand, some dents that are as small
as a dime and very deep, cannot be fixed using PDR because
the metal is too stretched. Cracked paint can also be an
indication that a dent is too deep. The most common dents fixed
are the size of a golf ball and under. 95% of minor dents can be
repaired. About 5% of minor dents cannot be fixed due to depth
or location. Areas such as some quarter panel opening lips, some
forward areas of heavily braced hoods, or the very edges of some
panels are examples of bad locations.
What does "no
drilling" mean?
It has become
common practice by many PDR technicians to drill or punch holes
in places like door frames, quarter panel jambs, inner
wheelhouse panels and elsewhere to gain access to a dent with
their tools. Most of the time the customer is not even informed
of this. I have seen "repairs" where as many as 7 - 10 holes
were drilled to access one dent. DENTcrafters will always take
the extra time to repair a dent without drilling. In the event
that there is no other way to repair a dent without
creating access behind the damage ... you will be advised
of this and the choice will be yours. If a small hole is
necessary, it will be rust-proofed and factory plugged.
Do you do
scratch repair or paint
work?
No, we don't. There are too
many quality problems with mobile quick paint repair systems. If
your vehicle needs paint work we will refer you to a quality
paint shop or mobile tech in your area.
Can
DENTcrafters help me with my LEASE
RETURN?
We sure can. We can remove
those dents for a lot less than you will be charged for
"excessive wear and tear on your vehicle's exterior". If your
lease is up soon then give us a call ... you'll be glad you
did.
I've got a lot
of dents ... do you offer a discount for more than
one dent?
Yes ... we offer
discounts for multiple dents. If you have more than one minor
dent on a panel we can generally include those dents for very
little extra. If your car has a lot of minor dents, we offer a
per car price that is very reasonable.
CAN PDR help me
SELL my car?
Ever hear the saying
"Image is everything"? Most people judge a car by its
appearance. If it looks good, they assume it has been well taken
care of. Used car dealers and wholesalers know this. They also
know that what they spend on PDR will make them many times over
what that cost and it will help them sell their car
quicker. If you are selling your car ... PDR is one of the best
ways to get top dollar ... more interested buyers and a
quicker sale.
Thank you for asking ....
Aaron
